Data We Collect and Why We Need It
When you open an account, we collect the details you submit — your name, contact number, email address, and the payment method you link, whether that is bKash, Nagad, or Rocket. We log this to verify your identity, process deposits and withdrawals, and keep your wallet
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transactions accurate. We also record device and session data — browser type, IP address, and interaction timestamps — so we can detect unusual access patterns and keep your account secure. Cookies track your session state so you stay logged in as you move between the lobby
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and your account page on mobile. We do not collect more than we need for these purposes, and we do not pass your payment details — including your bKash or Nagad account numbers — to any outside party except where a transfer requires it for processing.
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Data retention follows a standard window aligned with applicable law; we delete account data on verified closure requests where local law and eligible regions permit. If you have questions about what we hold, reach out through the support channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.